Privacy Policy

Last Updated: June 22, 2026

Janjin Trans LLC ("we", "our", or "us") operates the Janjin Trans mobile application and related services.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our application and services.

1. Information We Collect

We may collect the following information:

Personal Information

• Name
• Phone number
• Email address, if provided
• Delivery and shipping information

Shipment Information

• Tracking numbers
• Package details
• Delivery status
• Shipping history

Device Information

• Device type
• Operating system version
• Application version
• Unique device identifiers

Usage Information

• App activity
• Error logs
• Performance analytics

2. How We Use Information

We use collected information to:

• Provide cargo and logistics services
• Process and manage shipments
• Notify users about shipment status
• Respond to customer inquiries
• Improve application performance
• Prevent fraud and unauthorized activity
• Comply with legal obligations

3. Push Notifications

The application may send notifications regarding shipment arrivals, delivery updates, service announcements, and important account-related information.

Users may disable notifications through their device settings.

4. Information Sharing

We do not sell users' personal information.

We may share information only with:

• Logistics and transportation partners
• Service providers assisting our operations
• Government authorities when required by law
• Third-party service providers necessary to operate the application

5. Data Security

We implement reasonable technical and organizational measures to protect user information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

6. Data Retention

We retain information only as long as necessary to:

• Provide our services
• Maintain shipment records
• Comply with legal obligations
• Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

7. User Rights

Users may request to:

• Access their personal information
• Correct inaccurate information
• Delete their personal information where legally permitted
• Request information about how their data is processed

Requests may be submitted using the contact details below.

8. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Janjin Trans LLC
Website: https://janjintrans.mn
Email: support@janjintrans.mn